How to Send Bulk WhatsApp Marketing Messages Using WhatsApp Business API & WANotifier

The Power of WhatsApp Marketing: A Step-by-Step Guide

Introduction

Importance of WhatsApp Marketing

In today's digital world, businesses need effective ways to reach their customers quickly and efficiently. With over 2 billion active users, WhatsApp has become one of the most powerful communication platforms. Unlike emails or SMS, WhatsApp messages have a higher open rate, ensuring that your marketing efforts are seen and engaged with.

WhatsApp marketing allows businesses to:

  • Send personalized messages to customers, enhancing engagement.
  • Provide instant customer support through a familiar messaging platform.
  • Boost brand trust by using a direct and interactive communication method.
  • Improve conversion rates with quick responses and real-time interactions.

Overview of WhatsApp Business API & WANotifier

While WhatsApp is great for personal communication, businesses need a scalable way to send messages in bulk while staying compliant with WhatsApp’s policies. This is where the WhatsApp Business API comes in.

The WhatsApp Business API allows companies to:

  • Send bulk messages without risking account bans.
  • Use pre-approved message templates for marketing and notifications.
  • Automate customer interactions with chatbots and auto-replies.
  • Track and analyze message delivery and engagement reports.

However, setting up and managing the WhatsApp Business API can be complex. That’s why businesses use tools like WANotifier to simplify the process.

WANotifier is a safe and reliable platform that integrates with the WhatsApp Business API, allowing businesses to send bulk messages legally and efficiently. Unlike many third-party tools that violate WhatsApp's policies, WANotifier ensures your messages are delivered securely without the risk of getting your number banned.

In this blog post, we will guide you step by step on how to set up and use WANotifier to send bulk WhatsApp messages effectively.


Why Choose WANotifier?

Official WhatsApp Business API vs. Other Tools

When it comes to sending bulk WhatsApp messages, many businesses make the mistake of using unauthorized third-party tools that claim to provide bulk messaging solutions. These tools often rely on WhatsApp Web automation or other unofficial methods, which can lead to account bans and violations of WhatsApp's terms of service.

Here’s a comparison between the official WhatsApp Business API and other bulk messaging tools:

Feature WhatsApp Business API (via WANotifier) Other Bulk Messaging Tools
Legality 100% compliant with WhatsApp policies Uses unofficial methods, risking account bans
Delivery Reliability Guaranteed message delivery Messages may not reach customers
Security End-to-end encryption and business verification Risk of data breaches and security threats
Automation Features Supports chatbots, auto-replies, and analytics Limited or no automation options
Cost Pay-per-message with transparent pricing Hidden fees and unreliable pricing

As you can see, using the official WhatsApp Business API through a reliable tool like WANotifier ensures safety, efficiency, and compliance while avoiding the risks associated with unauthorized messaging platforms.

Benefits of Using WANotifier

WANotifier is a trusted tool that simplifies WhatsApp marketing by leveraging the official WhatsApp Business API. Here are some of the key benefits:

  • Safe & Secure: WANotifier follows WhatsApp’s guidelines, preventing account bans.
  • Bulk Messaging: Send thousands of messages in seconds without manual effort.
  • Personalized Messages: Create custom message templates to engage customers effectively.
  • Automation Features: Set up auto-replies, chatbots, and scheduled messages.
  • High Delivery Rate: Unlike unofficial tools, WANotifier ensures all messages are delivered.
  • Compliance with WhatsApp Policies: Uses approved message templates to prevent spam.
  • Easy Integration: Connect with CRM systems and manage campaigns effortlessly.

With WANotifier, businesses can streamline their WhatsApp marketing strategy, improve engagement, and ensure messages reach the right audience without risks.


Getting Started with WhatsApp Business API & WANotifier

Prerequisites for Setting Up

Before you start using WhatsApp Business API with WANotifier, there are a few essential requirements you need to meet. Unlike the standard WhatsApp Business app, the API is designed for medium to large businesses and requires proper verification.

Here’s what you need to get started:

  • A Phone Number: You need a dedicated phone number that isn’t linked to any existing WhatsApp account. If your number is already registered, you must delete your existing WhatsApp account before using it for the API.
  • A Registered Business: WhatsApp API is only available for verified businesses. You need to have a legally registered company.
  • A Business Website: A functional business website is required for verification. It must include a privacy policy and contact information.
  • A Facebook Business Manager Account: Since WhatsApp is owned by Meta, you need a Facebook Business Manager account to set up the WhatsApp Business API.
  • Approved Messaging Templates: Before sending messages, WhatsApp requires you to create and submit message templates for approval to prevent spam.
  • A Payment Method: WhatsApp API is a paid service, so you need a valid credit or debit card to pay for message delivery.

Once these prerequisites are met, you can proceed with setting up your account on WANotifier.

Required Documents & Business Setup

To successfully set up the WhatsApp Business API, you’ll need to provide the following documents for verification:

Requirement Description
Business Name The official name of your company as registered with legal authorities.
Business Website A fully functional website with a privacy policy and terms of service.
Business Email A corporate email address matching your domain name (e.g., info@yourbusiness.com).
Business Address The official registered address of your company.
Facebook Business Manager ID A verified Facebook Business Manager account to link with WhatsApp API.
Phone Number A new phone number that will be linked exclusively to WhatsApp API.

Once you have gathered all the necessary documents and completed your business setup, you can move forward with creating your WANotifier account and connecting it to the WhatsApp Business API.


Setting Up WANotifier Step by Step

Creating an Account

To begin using WANotifier for WhatsApp marketing, the first step is to create an account. Follow these simple steps:

  1. Go to the WANotifier website.
  2. Click on the "Sign Up" or "Create Free Account" button.
  3. Fill in the required details:
    • Full Name
    • Email Address
    • Password
    • Business Name
  4. Click "Sign Up" and verify your email by clicking the confirmation link sent to your inbox.
  5. Once verified, log in to your account to proceed with the setup.

Now that your account is created, the next step is to link your phone number with the WhatsApp API.

Connecting a Phone Number to WhatsApp API

To connect your phone number to WhatsApp API, follow these steps:

  1. In the WANotifier dashboard, navigate to "Connect WhatsApp Number".
  2. Click on "Create with Facebook" to integrate with Meta.
  3. Log in to your Facebook Business Manager account.
  4. Select an existing WhatsApp Business Account or create a new one.
  5. Enter your business details, including:
    • Business Name
    • Business Category
    • Website URL
  6. Choose a phone number to link with WhatsApp API.
  7. Verify the number by entering the OTP sent to your phone.
  8. Once verified, your phone number will be successfully linked to the WhatsApp API.

With your phone number connected, the final step is to add a payment method to activate your account.

Adding a Payment Method

WhatsApp API is a paid service, and you need to add a valid payment method to start sending messages. Here’s how:

  1. Go to the Meta Billing & Payments section.
  2. Click "Add Payment Method".
  3. Select your country and preferred currency.
  4. Enter your payment details:
    • Credit or Debit Card Number
    • Billing Address
    • Phone Number
  5. Click "Save" and verify the payment details.
  6. Once verified, your account is fully set up and ready to use.

Now, you can start sending bulk WhatsApp messages using WANotifier with complete compliance and efficiency.


Sending Bulk WhatsApp Messages

Uploading Contact Lists

Before you can send bulk WhatsApp messages, you need to upload your contact list to WANotifier. This allows you to send messages to multiple recipients efficiently. Follow these steps to upload your contacts:

  1. Log in to your WANotifier dashboard.
  2. Navigate to the "Contacts" section.
  3. Click "Add New" to manually enter contacts or "Import Contacts" to upload a list.
  4. Prepare your contact list in a CSV file with columns for:
    • Phone Number (including country code)
    • First Name
    • Last Name
    • Email (optional)
  5. Upload the CSV file and map the fields correctly.
  6. Click "Import" and wait for the confirmation message.

Once your contact list is uploaded, you can proceed to create and manage your message templates.

Creating & Managing Message Templates

WhatsApp requires businesses to use pre-approved message templates for bulk messaging. Follow these steps to create and manage templates:

  1. Go to the "Message Templates" section in WANotifier.
  2. Click "Add New" to create a new template.
  3. Choose a template category:
    • Marketing: For promotions and special offers.
    • Utility: For order confirmations, receipts, and updates.
    • Authentication: For OTPs and verification codes.
  4. Enter a template name and select a preferred language.
  5. Write the message content with placeholders for personalization (e.g., {{customer_name}}).
  6. Upload media (optional), such as images or documents.
  7. Add interactive buttons like:
    • Call to Action: Directs users to a website or phone call.
    • Quick Reply: Allows users to respond with predefined options.
  8. Click "Submit for Approval".

Once approved by WhatsApp (typically within 30 minutes to 24 hours), you can use the template to send messages.

Sending Marketing Messages

Now that your contact list and message templates are ready, you can start sending marketing messages in bulk.

  1. Go to the "Notifications" section in WANotifier.
  2. Click "Add New" to create a new message campaign.
  3. Give your campaign a name and select the message template you want to use.
  4. Select the contact list to which you want to send the message.
  5. Customize message variables (e.g., replacing {{customer_name}} with actual names).
  6. Choose a sending option:
    • Send Now: Immediately delivers messages to all contacts.
    • Schedule: Set a date and time for automated sending.
  7. Review all details and click "Send".

Your messages will now be delivered to all selected contacts, and you can monitor the status in the WANotifier dashboard.


Automating Customer Engagement

Setting Up Auto Replies

Auto replies help businesses respond instantly to customer queries, even outside working hours. With WANotifier, you can set up auto responses for frequently asked questions, ensuring prompt engagement. Follow these steps to set up auto replies:

  1. Log in to your WANotifier dashboard.
  2. Navigate to the "Automations" section.
  3. Click on "Auto Replies" and then select "Add New".
  4. Enter the keywords or phrases that should trigger the auto reply (e.g., "Hello", "Pricing").
  5. Choose the response type:
    • Text Message: A simple reply with text.
    • Media Message: Send an image, video, or document.
    • Button Template: Allows customers to select predefined options.
  6. Write your reply message. For example:
    "Hello! Thanks for reaching out. Our support team will assist you shortly. Meanwhile, check out our FAQ here: yourwebsite.com/faq"
  7. Click "Save" and enable the auto reply.

Now, whenever a customer sends a message containing the specified keywords, they will receive an automatic response.

Creating a Chatbot for WhatsApp

A chatbot can handle entire customer conversations without manual effort. With WANotifier, you can build an interactive chatbot that answers questions, collects user information, and even redirects customers to your website or support team.

Follow these steps to create a WhatsApp chatbot:

  1. Go to the "Chatbots" section in WANotifier.
  2. Click "Add New" to start building a chatbot.
  3. Give your chatbot a name and define its purpose (e.g., "Customer Support Bot").
  4. Add a Trigger to start the chatbot. You can trigger the bot when a user:
    • Sends a specific message (e.g., "Hi" or "Support").
    • Clicks on a button in a message template.
  5. Design the conversation flow using chatbot actions:
    • Send Message: Reply with text, images, or videos.
    • Ask a Question: Collect user input such as name or email.
    • Provide Quick Reply Buttons: Let users choose from predefined options.
  6. For example, a simple chatbot flow could look like this:
                    User: Hi
                    Bot: Hello! How can I assist you today?
                    [1] Product Pricing
                    [2] Support
                
  7. For each user selection, define the appropriate response:
    • If the user selects "Product Pricing", the bot sends a price list.
    • If the user selects "Support", the bot connects them to an agent.
  8. Once the chatbot flow is complete, click "Save & Activate".

Your chatbot is now live and ready to assist customers automatically.

By setting up auto replies and chatbots, businesses can improve response times, enhance customer satisfaction, and reduce the need for manual intervention.

Using Click-to-WhatsApp Ads for Marketing

How Click-to-WhatsApp Ads Work

Click-to-WhatsApp ads are a powerful way to attract potential customers and initiate real-time conversations. These ads appear on Facebook and Instagram and include a direct "Send Message" button that opens a chat in WhatsApp.

Here’s how Click-to-WhatsApp ads help businesses:

  • Instant Communication: Customers can message you directly from the ad.
  • Higher Engagement: WhatsApp messages have a higher response rate than traditional ads.
  • Lead Generation: Save and organize customer inquiries in WANotifier for follow-ups.
  • Cost-Effective: Since WhatsApp messages feel personal, they lead to higher conversions.

Now, let’s look at how you can create a Click-to-WhatsApp ad on Facebook and Instagram.

Setting Up Facebook & Instagram Ads for WhatsApp

To create a Click-to-WhatsApp ad, follow these steps:

  1. Go to Facebook Ads Manager and click "Create".
  2. Select the "Leads" objective and click "Continue".
  3. Choose "Manual Leads Campaign" and click "Next".
  4. In the Ad Set section, select "WhatsApp" as the lead destination.
  5. Connect your WhatsApp Business account (ensure it is verified in Meta Business Manager).
  6. Define your target audience by selecting:
    • Location
    • Age & Gender
    • Interests related to your business
  7. Choose ad placements:
    • Facebook Feed
    • Instagram Feed
    • Stories & Reels
  8. Set your daily or lifetime budget.
  9. Create the ad by adding:
    • Eye-catching image or video
    • Engaging ad copy
    • Call-to-action button: "Send Message"
  10. Click "Publish" and wait for Facebook's approval.

Once your ad is live, customers clicking the ad will be redirected to WhatsApp, where they can start a conversation with your business.

Tracking & Managing Leads in WANotifier

After launching the ad, you can track incoming messages and manage leads within WANotifier:

  1. Go to the "Inbox" section to see customer inquiries.
  2. Use Tags to categorize leads (e.g., "Interested", "Follow-Up Needed").
  3. Set up auto-replies to respond instantly to inquiries.
  4. Use analytics to track conversion rates and engagement.

By leveraging Click-to-WhatsApp ads, businesses can engage customers instantly, drive sales, and automate lead management using WANotifier.


Tracking & Analyzing Performance

Monitoring Message Delivery Reports

Once you start sending bulk WhatsApp messages, it’s crucial to track their delivery status to ensure effective communication. With WANotifier, you can monitor detailed message reports in real-time.

Follow these steps to check message delivery reports:

  1. Log in to your WANotifier dashboard.
  2. Go to the "Reports" or "Notifications" section.
  3. Select the campaign or message batch you want to analyze.
  4. View delivery statistics, including:
    • Sent: Number of messages successfully sent.
    • Delivered: Messages that reached recipients.
    • Read: Messages opened by recipients.
    • Failed: Messages that couldn’t be delivered due to incorrect numbers or other issues.
  5. Export reports for further analysis if needed.

By analyzing message delivery reports, you can identify potential issues and improve future campaigns.

Measuring Engagement & Customer Responses

Tracking engagement helps businesses understand how customers interact with their messages. WANotifier provides analytics on customer responses, allowing you to refine your marketing strategy.

Here’s how you can measure engagement:

  1. Go to the "Inbox" section in WANotifier.
  2. Check for customer replies and response times.
  3. Use tags to categorize leads (e.g., "Interested", "Follow-Up Needed").
  4. Track response rates:
    • High response rate: Indicates strong engagement.
    • Low response rate: Suggests message improvements are needed.
  5. Analyze message interactions:
    • Check if customers clicked on Call-to-Action (CTA) buttons.
    • Monitor conversion rates from WhatsApp to sales or inquiries.
  6. Use this data to optimize future WhatsApp marketing campaigns.

By continuously monitoring engagement and responses, businesses can improve message effectiveness and build stronger relationships with customers.


Conclusion

Key Takeaways

WhatsApp marketing has become a game-changer for businesses looking to engage with customers instantly and effectively. By using the WhatsApp Business API with WANotifier, companies can streamline their communication, automate responses, and improve conversion rates.

Here are the key takeaways from this guide:

  • Bulk Messaging Made Easy: Send messages to thousands of customers efficiently.
  • Safe & Compliant: Avoid account bans by using the official WhatsApp Business API.
  • Automated Customer Engagement: Set up auto-replies and chatbots for instant interactions.
  • Click-to-WhatsApp Ads: Drive leads directly from Facebook & Instagram to WhatsApp.
  • Performance Tracking: Monitor delivery rates, engagement levels, and optimize campaigns.

Final Thoughts on WhatsApp Marketing

WhatsApp marketing is one of the most effective ways to connect with customers, offer support, and promote products or services. With the power of WANotifier, businesses can automate, personalize, and analyze their WhatsApp campaigns with ease.

If you haven’t started using WhatsApp Business API yet, now is the time to take advantage of this powerful tool and stay ahead in digital marketing.

Ready to get started? Sign up for WANotifier today and revolutionize the way you communicate with your customers!